Privacy Policy

Suna104 Privacy Policy — Your Data, Our Responsibility

Protecting your personal data is our top priority. This policy clearly explains how we collect, use, and store your information.

Last Updated: January 2026

Rest Assured: Your data is never sold to third parties.

For any privacy-related questions, please contact us:

[email protected]

1Introduction

Suna104 (https://suna104.net) takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information.

This Policy applies to suna104's website, mobile application, and all digital services. By using our platform, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

We believe transparency is the foundation of trust. This Privacy Policy is written in plain, straightforward language so our users have a clear understanding of their rights.

2What Information We Collect

Suna104 may collect the following types of information:

Data Type Example Methods of Collection
Identity-Related Name, date of birth, national ID number Registration Form
Contact Information Email, phone number, address Registration & Profile Updates
Financial Information Mobile banking number, bank account details Payment Processing
Activity Data Gaming history, transaction logs, login timestamps Automatically
Device Information IP address, browser type, operating system Automatically

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.

3How We Use Your Information

Suna104 uses your information for the following purposes:

  • Account Management: To create, verify, and maintain your account.
  • Service Improvement: To personalize your gaming experience and develop new features.
  • Financial Transactions: To process deposits and withdrawals.
  • Security: For fraud prevention and account security.
  • Contact Contact: To send important updates, security alerts, and transaction confirmations.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.

Your information is never shared with third parties for marketing purposes. Our promotional communications cover only our own services, and you can opt out at any time.

4Data Sharing & Disclosure

Suna104 does not sell or rent your personal information. However, data may be shared in the following limited circumstances:

  • Payment Processor: Necessary data is shared with authorized payment providers to process transactions.
  • Identity Verifier: With regulated third parties to complete the KYC process.
  • Technology Partners: With cloud and cybersecurity service providers that support platform operations.
  • Legal Authorities: In response to a court order or a valid request from a regulatory authority.
  • Anti-Money Laundering: To the relevant authorities in compliance with AML/CFT regulations.

All our third-party partners are bound by strict confidentiality agreements. They may only use your data for specified purposes and within defined timeframes.

5Cookies & Tracking Technologies

Suna104 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for core site functionality — login sessions, security tokens.
  • Functional Cookies: Remembers your preferences — language settings, theme choices.
  • Analytics Cookies: Collects site usage statistics to help improve our services.
  • Security Cookies: Used to detect fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain parts of the site.

6Data Retention & Deletion

We retain your data for as long as your account is active or as needed to provide our services. After account closure, certain data must be kept for a specified period due to legal obligations:

  • Transaction & financial records: minimum 5 years (as required by financial regulatory rules).
  • KYC and identity verification documents: 3 years after account closure.
  • Communication logs & support tickets: 2 years.
  • Cookies and session data: up to 12 months.

After the designated retention period, data is securely deleted or anonymized so that identification is no longer possible.

7Security Measures

Suna104 employs industry-leading security technology to protect your data. Our security framework is built on the following layers:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security at login can be enabled optionally.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Independent third parties audit our systems on a regular basis.
  • Limited Access: Only authorized personnel can access data, and only as needed.
  • Data Backup: Encrypted backups are stored in secure locations.

Please note that no online platform can guarantee 100% security. We take every precaution we can, but you should also keep your password confidential and avoid logging in from unfamiliar devices.

8Your Rights

As a suna104 user, you have several important rights regarding your personal data:

Right to Access Data

You have the right to access and review the information we hold about you.

Right to Correct Data

You may request corrections to any inaccurate or incomplete information.

Right to Delete Data

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You may request an export of your data in a structured format.

Right to Restrict Processing

You may request a temporary restriction on the processing of your data under certain circumstances.

To exercise these rights, contact our support team. We will do our best to respond to your request within 30 business days.

9Children's Privacy

Suna104 does not knowingly collect information from anyone under the age of 18. Our platform is intended for adults only.

Age verification is mandatory at registration. If an underage account is detected, it will be suspended immediately and all associated data will be deleted.

If a parent or guardian suspects their child is using our platform, please [email protected]at -.

10Policy Updates & Contact

Suna104 reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes via your registered email or through a platform notification.

Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. Check the "Last Updated" date at the top of the page to confirm you are viewing the latest version.

For any privacy-related questions or requests, please contact us:
[email protected]

Suna104's Commitment to Your Privacy

We back our words with real action — we're here for you every step of the way

End-to-End Encryption

Every transaction and login is protected with 256-bit SSL encryption. Your data cannot be intercepted.

Your Data Is Never Sold

Selling your personal data to advertisers or third parties is strictly prohibited under our policy.

KYC Verification System

A rigorous identity verification process ensures that only the legitimate account owner can access and manage their account.

Independent Security Audits

Third-party cybersecurity experts regularly audit and certify our systems.

Full Transparency in English

The Privacy Policy is written in plain, clear language — no complicated legal jargon.

Privacy Support Team

Our dedicated privacy team responds to all data-related requests within 30 business days.

Privacy Policy FAQs

Quick answers to the most frequently asked questions

Never. suna104 does not sell your personal information to advertisers or third parties under any circumstances. Your data is used solely to provide and improve our services.

Data is retained for as long as your account is active. After closure, financial records are kept for 5 years, KYC documents for 3 years, and support logs for 2 years — as required by law. Data is then securely deleted.

Yes, unless we are under a legal obligation to retain it, you can request that your data be deleted. Email us at [email protected] and we will process your request within 30 business days.

Yes, we use essential, functional, and analytics cookies. You can disable optional cookies through your browser settings. Please note that turning off essential cookies may cause certain features of the site to stop working.

Before any significant changes, we will send a notification to your registered email and display an alert on the platform. You can verify the latest version by checking the "Last Updated" date at the top of the page.

Yes. Your financial information is protected with 256-bit SSL encryption and is only shared with authorized payment processors for the purpose of completing transactions. No member of our staff has access to your full financial details.
A Safe & Trusted Platform

Start gaming in a secure environment — join suna104 today

We protect your privacy while delivering the best gaming experience. Register, download, or browse our game lobby — completely safe and secure.

বাংলা